The United States Postal Service (USPS) delivers mail to tenant mailboxes, which are located in the mailroom on L1. Outgoing mail is also collected by USPS from an outgoing mail drop located in the mailroom. USPS assigns all mailboxes, administers mailbox keys, and changes mailbox locks. To secure a mailbox for your suite, please take a copy of your Lease Agreement to the USPS office located at 12224 Bel-Red Road and request a mailbox assignment for your suite. USPS typically charges a fee for mailbox keys and mailbox lock changes.
Parcel carriers like FedEx, UPS and Amazon will deliver small packages to tenant suites.
Large deliveries and freight for Overlake Medical Pavilion take place in the loading dock. Freight deliveries must utilize the loading dock located on northwest corner of building. Loading dock deliveries are restricted to trucks less than 10 feet in height. The transfer of curbside deliveries into the building must be coordinated with the Management Office.
Important Note: If you are expecting a delivery of furniture or other large objects, please contact the Management Office. Any major deliveries and/or removals require advanced reservation of the freight elevator by the tenant. This is to ensure a tenant receives priority over daily building deliveries.